100% map and no rewards

#1 - Feb. 20, 2014, 12:06 p.m.
Blizzard Post

Greetings! I’ve completed the map yesterday for the world completion with all waypoints, poi’s, vistas and skill points.

Also got 100% map completion bar and got the title: “Been there, Done that.”

I already submitted a ticket too. Please help me.

Best regards.

#6 - Feb. 21, 2014, 1:12 p.m.
Blizzard Post

Please submit a ticket. We’re looking into this issue and would greatly appreciate a ticket so that we can see all the details on your account in relation to this report.

When you have submitted, may I get your 6-digit ticket number so I can pass it along? Thanks!

#11 - Feb. 21, 2014, 3:08 p.m.
Blizzard Post

Hey you guys! Please give me ticket numbers! Any ticket numbers about this are fine, any language, too. The team is taking a peek.

(And thank you for that number, hdinh, and those valuable details! )

#13 - Feb. 21, 2014, 3:19 p.m.
Blizzard Post

Sure, here you go
ticket: # 376981

Danke!

#15 - Feb. 21, 2014, 4:06 p.m.
Blizzard Post

how/where can I see my ticket number? :-P (its not about this problem btw) but couldn’t find the number after you reported a bug in game

Reporting in the game does not open a support ticket. It simply sends a message about a bug to the team, and no response is possible nor is it possible for the team to investigate individual issues such as this via a in-game bug report. (To see the difference, consider: This is happening to your account. A map glitch would happen to everyone player. So the latter would be fine for an in-game report, but something that’s impacting your account needs a ticket. You see?)

To submit an individual ticket — which is required in a case of this nature, or anything related to your individual account — please click “Support” at the top of this page, then “Submit a request” to start the submission process. Please note there are two drop-down areas that must be completed, and space for you to describe your issue.

Upon submission of a ticket, you will receive a response that contains your six-digit ticket number.

#17 - Feb. 21, 2014, 4:35 p.m.
Blizzard Post

Please see my post in the Bugs Forum for a lot more information: https://forum-en.guildwars2.com/forum/support/bugs/Another-100-Map-Completion-no-reward-thread/first#post3672229

#19 - Feb. 21, 2014, 6:12 p.m.
Blizzard Post

Thanks, confusion. I know the programming team is on the case and they’ll get a fix for any issues as soon as possible.

Thank you, also, for updating that you tried the trouble-shooting steps. This will probably save some time in reviewing the ticket, and we appreciate that.