10 mins commanding FR zerg and being reported

#1 - Aug. 25, 2014, 5:44 p.m.

hello, i’ll start to the point, i was running eotm(overflow) as frostreach, my zerg was lead by someone nick named kimberly blabla, after she capped tytone she was asking for another tag to replace, because of no one tagged up i decided to tag up and lead my zerg to statuary then to eastern altar gate( i decided that because i see orange sword at BL keep, or let me say OG was there) and when my zerg was ramming the gate the OG zerg not finished their job at BL keep but they just run toward my zerg and wiped my zerg, and after that when i was about to continue my run from FR zone i got whispered by someone(maybe gw2 staff) he has name ‘Banbot’ he said that i was reported for doing a setuped match there…

my fact :
- im not in any voice chat
- my guild tag the time i represent was only me as a member( this is my private tag )
- im grouping with random FR dudes
- im not whispering anyone while im tagging up that time

thank you for that random dude who reported me,
i hope if that ‘Banbot’ guy is real staff and i’m not guilty the one that reported me should punished

sorry for the bad english

thank you
Walking Bag

SS attached

Michael Henninger

#37 - Aug. 26, 2014, 12:25 a.m.

Hey everyone,

I want to clarify a couple of points for you that I feel are important.

1. ArenaNet GMs very rarely send unsolicited whispers.

2. ArenaNet Senior GMs all have character names akin to GM Madi Walker and have the ArenaNet Guild Tag.

3. All ArenaNet GMs have GM ‘Hopefully Cool Alias’.#### for a display name.

4. GM whisper text is golden; not purple.

5. Impersonating a employee or agent of ArenaNet will result in an immediate suspension or termination of your account.

Hope this helps you identify real GMs versus the imposters out there.

Hunt safe.

Michael Henninger

#61 - Aug. 26, 2014, 11:59 a.m.

Lishtenbird.2814:
Michael,
does this mean that ‘GM’ is always written in two capital letters? Players are not allowed to create characters with multiple capital letters in a row, so this may be a distinctive difference between them and people who read this post and try impersonating them (outside of whisper chat).

Good catch. Our names do not have back to back caps. Gm has a lower-case ‘m’.

GM Talon

#68 - Aug. 26, 2014, 12:59 p.m.

I’ve attached an image that shows what a whisper from a GM looks like for further clarification.

Michael Henninger

#71 - Aug. 26, 2014, 1:40 p.m.

timmyf.1490:
This is really cool information! Thanks Talon.

Also, and not to be overly snarky here, but this is a good example of one of the ways players can feel like we’re not receiving the necessary communication from ArenaNet. I’ve been playing this game for 731 days (though a paltry 2200 hours or so) and I just today learned that official communications from a GM have a special chat color.

We’ve only recently started using visible and active GMs in the game. Prior to say – 2 months ago? – you wouldn’t have seen a GM.

Look for us more as we’re slowly ramping up our presence.

GM Talon

#90 - Aug. 26, 2014, 4:12 p.m.

DoctorOverlord.8620:
Zackie.8923:
i assume the perpetrator in question will get the ban hammer

Does anyone know if Dhuum shows up and kills the character of someone who gets banned? I know they used to do this in GW1, I thought it was a rather amusing way to do a ban.

There’s no animation effect that plays when an account gets terminated in Guild Wars 2 at the moment.

timmyf.1490:
Crise.9401:
I mean I know developers probably have access to similar things a these new official GM’s do, if needed, so besides it being clear distinction between the two technically not that much has changed.

Actually, ArenaNet has been pretty clear that developers do not have any special access on their live accounts. They can rep the ArenaNet guild to show the tag, but otherwise, they have the same options as we do.

That is correct. Developers do not have access to GM abilities. They play the game just like everyone else, without any sort of special in-game commands. Our non-GM accounts do not have access to GM abilities either.