Hello,
I can’t download Guildwars 2 though DVD nor website download launcher. It downloads the launcher itself but then it get stuck at 0% and shuts down automaticly.
All firewalls are disabled. There’s no antivirus. I deleted all old temporary files. I am running on an Administrator account.
I’ve uploaded the gameadvisor’s report as an attachment.
Thanks.
Hi Darkness, after reviewing the Game Advisor report you had provided it does not appear as though your graphics card meets the minimum requirements to play. This can certainly have an affect on whether or not the installation will complete.
In addition, by default port 80 will be closed for most players and this generally will not have an impact on whether or not you can connect to the game client.
Since I can see no other reason that the installation will not progress it appears the culprit is the graphics card.
It’s possible. I would need to see a GA from the other system for comparison. If you’re worried about port 80 being blocked then you could try opening that port through your router or adding the /clientport 80 command to the shortcut. You can do this with these steps:
1. Navigate to your Guild Wars 2 installation folder.
2. Right-click on “GW2.exe” and select “Create Shortcut.”
3. Rename this shortcut to “Guild Wars 2 Port Test.”
4. Right-click on this shortcut and select “Properties.”
5. Edit the “Target” line to include /clientport 80 at the end.
Note: Please make sure /clientport 80 is outside of the quotes
Correctly Formatted Example: “C:\Games\Guild Wars 2\GW2.exe” /clientport 80
Incorrectly Formatted Example: “C:\Games\Guild Wars 2\GW2.exe /clientport 80”
6. Once completed, click “Ok” to save your changes.
If you get an error trying to save, your target line may not have the correct format. Please try step 5 again.
7. Double click “Guild Wars 2 Port Test” and try connecting again.
Hi Darkness – Unfortunately because of the “symptoms” that you had described, specifically “it shuts down automatically” I believe this is due largely in part to your graphics card being under the minimum requirements. In many cases the installation will cut out part way or not even start depending how far under the minimum requirements you are. The only other thing I could suggest would be to try a different connection method such as connecting from a different computer or from a different location.
@Damarus – For you this is a little more tricky and so I would like to rule out the possibility that there is another program interfering with the game connection. To do this, we use a Windows command called “MSCONFIG.”
Please note: this command will not uninstall any applications from your computer. All MSCONFIG does is prevent these applications from automatically starting when Windows boots up.
To do this:
1. Press and hold the Windows key and then hit the R key. This should bring up the Run dialog box.
2. Type “MSCONFIG” without the quotes, and click “OK.” This should open the System Configuration Utility.
3. Click on the “Services” tab and check the “Hide All Microsoft Services” check box near the bottom, then click the “Disable All” button. (You MUST click “Hide all Microsoft Services”)
4. Next go to the “Startup” tab and click the “Disable All” button.
5. Once these items are all disabled, click the “OK” button and you will get a prompt to restart your computer. Please restart your computer.
6. Once you return to Windows, please try connecting to the game again.
To reverse these settings, simply run MSCONFIG again and click “Normal Startup” on the first window labeled “General.”
Note: If you need a specific application to run with Windows but still want to use MSCONFIG, just follow the above instructions and on step 4, re-check any application you feel needs to start with Windows. Examples would be wireless connection software, mouse or keyboard applications or even security applications. Please note that security applications can often be a contributing factor to such issues. If you haven’t done so already, please also disable any Anti-virus, Firewall or other security applications for testing purposes.
Hey Darkness thanks for the update. I’m glad to hear it!
