#1 - Dec. 17, 2022, 1:09 a.m.
Blizzard Post

Hi all -

We are aware of an issue where leaving an area (ie: going back to town or another map) and in the process may lead to gifts disappearing permanently from the game.

We recommend that if you need to clear up some inventory that you do so in town and pick items back up immediately and not AFK or take too much time while in the process of doing this.