#1 - Nov. 30, 2011, 4:24 a.m.
From the character screen, Clicked on my banner to modify it, clicked Auto then Random then Auto, clicked save, tried to start a game for "The Fallen Star" Privacy: Invite Only. Received Error: 395000, "There was an error loading your game account, please try again."
If relevant, I'm currently locked out, unable to start games, join existing, join as party or create a new character.
Here's the relevant log information:
2011.11.29 20:18:20.862168998 >>> Bind#555 BnetGames::CreatePrivateGame params={ Bind#555 Private COOP StartAtQuest difficulty=Normal act=1 snoQuest=87700 "The Fallen Star" step=-1 } m_coopFactoryId=5025713505831788210
2011.11.29 20:18:20.862292801 >>> Bind#555 BnetParty::LockPartyForReason CREATING_GAME(0)
2011.11.29 20:18:20.862379081 >>> Bind#555 BnetParty::LockStatusChange_SetJoinPermission newPartyJoinPermission=CLOSED(0) reason=CREATING_GAME(0)
2011.11.29 20:18:20.962516161 >>> Bind#555 BnetParty::sLockStatusChange_SetPrivacyLevelCallback code=0 newPartyJoinPermission=CLOSED(0) reason=CREATING_GAME(0)
2011.11.29 20:18:20.962769865 >>> Bind#555 BnetGames::Platform_CreatePrivateGameCallback code=0
2011.11.29 20:18:49.487489967 ---------------- ModalNotificationManager::DefaultErrorHandler : 395000 There was an error loading your game account, please try again. (ERROR_395000) ----------------
2011.11.29 20:18:50.888458069 >>> Bind#555 BnetGames::OnTimeout_CreatePrivateGameRequest timed out expecting OnEnteredGame, sending failure code=300008
2011.11.29 20:18:50.888619244 >>> Bind#555 BnetParty::UnlockPartyForReason CREATING_GAME(0)
2011.11.29 20:18:50.888674608 >>> Bind#555 BnetParty::LockStatusChange_SetJoinPermission newPartyJoinPermission=ASK_TO_JOIN(1) reason=CREATING_GAME(0)
2011.11.29 20:18:50.888793741 ---------------- ModalNotificationManager::DefaultErrorHandler : 300008 The request timed out, please try again. (ERROR_300008) ----------------
2011.11.29 20:18:50.921522092 >>> Bind#555 BnetParty::sLockStatusChange_SetPrivacyLevelCallback code=0 newPartyJoinPermission=ASK_TO_JOIN(1) reason=CREATING_GAME(0)
2011.11.29 20:18:53.157546918 >>> Bind#555 BnetGames::InvokeOnEnteredGame ERROR_GLOBAL_MALFORMED_RESPONSE platformErrorCode=24000 hostname empty error=24000 - There was an error creating game. Please try again. (ERROR_24000)
2011.11.29 20:18:53.157747721 ---------------- ModalNotificationManager::DefaultErrorHandler : Error code=24000 ----------------
Thank you
