315300 48 hours and counting

#1 - Dec. 9, 2011, 5:53 p.m.

Ok, I am not receiving any assistance with error. I am not entering in my information incorrectly, there must be a problem with my account or the account server. I have submitted a trouble ticket as well, no response. I have not been able to play the game at all since getting my invitation. I would be happy to receive even a 35000 or a 3003 or anything past authentication. Please help me with this issue moderators/support.

Vasadan

Quality Assurance

#14 - Dec. 12, 2011, 6:50 p.m.

Hi Biggsilo,

Error_315300 means your password or account name has been typed in correctly. Please make sure you are using your Battle.net email address and the correct password.

There is not much I can do about this if that does not solve the problem, so sending CS a help ticket would be your next step.

Gryndle

#18 - Dec. 12, 2011, 9:27 p.m.

I do not supposed you play anything else? Wow? D2? If so you could see if you log into those fine. Although you probably already checked that if you play them. Just a thought though.