agent.exe does not terminate when game crash

#1 - Nov. 7, 2011, 3:38 a.m.
Blizzard Post
When i was experiencing choppy game play, I forced quit the game. The agent which monitors for 3rd party utilities, unsupported utilities etc remains running. This needs to terminate when the game terminates, not only for personal performance reasons on the pc but also due to the liability of the agreement terminating when the game is closed.

There is a huge legal concern with game companies monitoring activity, that legal responsibility is a greater concern if the game is not being played at all at the time.

I would advise having the process do a check every so often to self terminate if the game client or patch client is not running after x amount of seconds.

This could be a liability concern for Blizzard, especially since gamers have frowned upon such "agents" in previous online games for catching cheaters, often ending in lawsuits such as those against EA.

Just a suggestion!
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Quality Assurance
#5 - Nov. 7, 2011, 5:46 p.m.
Blizzard Post
Launcher/Agent
When Diablo III crashes, Agent does not close.
Reason: Agent continues to run because it is expecting you to relaunch Diablo III. When running the Launcher after crashing, it will use the Agent.exe that is running instead of loading up a new one. To turn off Agent, close Diablo III normally.


http://us.battle.net/d3/en/forum/topic/3123245774