BUG? I changed password to bnet account

#1 - Sept. 27, 2011, 5:20 p.m.
Blizzard Post
Now I cant login to D3 beta...

Please help,

#6 - Sept. 27, 2011, 7:47 p.m.
Blizzard Post
For those who have changed their passwords and not had it reflect immediately in Beta, please post the time (as accurately as possible, including your time zone) you made your password change... I'd like to check the logs to see what's going on. Please also note what region (US, EU, etc) you are in.

(Password changes *should* reflect in Beta right away)

Thanks!
#8 - Sept. 27, 2011, 7:57 p.m.
Blizzard Post
Password changed:

20:26, reflected immediately on eu.battle.net, confirmation sent to mail.

21:49 still not changed in the beta.

I just noticed I'm in the US forums... haha, I'm in the GMT+1 timezone, in Stockholm, Sweden.
Ok, thanks... let me look into this example :)

And thanks for noting that you are EU region; this is important information as well, and I've updated my previous post to ask for that, as well :-)
#11 - Sept. 27, 2011, 8:53 p.m.
Blizzard Post
Ok, we see what's going wrong here, and are working on a fix...

The good news is that your password should still get changed to the new one, it just might take up to 6 hours.

Anyway, we'll get this fixed as soon as possible.

Thanks for your patience and help!
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Quality Assurance
#14 - Sept. 28, 2011, 9:36 p.m.
Blizzard Post
Thanks for the information Segfalt! I updated any previous posts I made on this subject as I was under the impression that passwords were supposed to not pick up changes.