Crash - Blue Tracker

#1 - Sept. 21, 2011, 10:26 p.m.

Game continuously crashes every time, no matter graphical setting, right after logging into account. If on standard video settings, (sometimes) I will briefly see my characters I've made from my macbook air. If on any other video settings, it will crash before it checks the box of retrieving characters.

No crash log.

System Information
------------------
Time of this report: 9/21/2011, 15:22:25
Machine name: CORY-PC
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110622-1506)
Language: English (Regional Setting: English)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: BIOS Date: 02/05/10 19:13:52 Ver: 08.00.10
Processor: Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz (8 CPUs), ~3.4GHz
Memory: 16384MB RAM
Available OS Memory: 16290MB RAM
Page File: 2950MB used, 29628MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 64bit Unicode

Astreo

#2 - Sept. 21, 2011, 10:42 p.m.

do you have comcast?

Vasadan

Quality Assurance

#6 - Sept. 22, 2011, 12:48 a.m.

Hey Alurra,

Does this fix the crashing?

Click Start and then Control Panel
Click View network status and tasks
Click Change adapter settings on the left portion of the Window.
Double-click the icon for the Internet connection you're using. Often this will be labeled "Local Area Connection" or the name of your ISP. If you have multiple connections, make sure not to click the one with the red X.
Click the Properties button.
Uncheck Internet Protocol Version 6 (TCP/IPv6)
Select (highlight) Internet Protocol Version 4 (TCP/IPv4)
Click Properties.
Click Use the following DNS server addresses:
In the "Preferred DNS server" field type 8 - 8 - 8 - 8 (This is Googles free DNS)
In the "Alternate DNS server" field type 8 - 8 - 4 - 4

Let me know.