EU Leaderboards - Not recording GR clearance records

#1 - Aug. 6, 2020, 3:26 a.m.
Blizzard Post

The leaderboards on EU have been intermittently not recording GR records. This issue has been going on for weeks, seemingly more frequent after server maintenances, and has been reported many, many times…

From EU Technical Support

From US Bug Report

From US General Discussion

Would it be possible for us to get an official response to at least acknowledge that you’re investigating this? Right now, it’s extremely discouraging to finally get a push clearance and potentially miss out on a leaderboard spot due to this fault.

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Community Manager
#48 - Aug. 18, 2020, 1:33 a.m.
Blizzard Post

Finished a chat with the team and wanted to share that this issue has been resolved. Thanks to everyone who chimed in & shoutout to @meteorblade who made it super easy for me to find the best place to share this on.

If this issue still persists, please let us know!

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Community Manager
#64 - Nov. 17, 2020, 12:36 a.m.
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The team was to confirm that a fix has been applied to the issue. Leaderboards should now be correctly recording clears. I’m going to keep my eye on this thread - so if you have any updates of clears not recording, please post up here.

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Community Manager
#98 - Jan. 19, 2021, 6:57 p.m.
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Hi all - Chiming in to share that the recent issue with the EU GR leaderboards not recording clears have been addressed and resolved. I’ll keep checking-in here to see if there are still issues that come up.

Thank you for the shares and messages over the weekend!

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Community Manager
#100 - Jan. 19, 2021, 7:06 p.m.
Blizzard Post

Thanks Boubou and thanks to everyone for sharing here on the thread.