Still getting ERROR_315300?

Hi everyone,

This is a follow-up from this thread. If you are still getting ERROR_315300 and it is not because of an incorrect account name, password, or extra spaces in either of those, please include your information here. In addition, I need your D3Debug.txt files. Here is how to get them:

1. Launch D3 Beta.
2. Reproduce this bug.
3. As soon as you get the error, exit the Beta.
4. Go to the main folder where you installed D3 Beta.
5. Open the Release folder.
6. Copy the D3Debug.txt file to your desktop.
7. Open the file in Notepad and edit out your e-mail address.
8. Upload the edited file to pastebin.com
9. Link the file back here.

Thank you!

Hey guys,

Thank you very much for your logs and information. We got a lot of good info out of this thread.

This is just to let you know that we are still hard at work on the problem. Your information has helped a lot, so we are checking out just what is wrong with our authentication servers.

Hey guys,

Just a friendly reminder that posting about things not related to this error is against forum rules. That included trolling, demanding Blizzard employee posts, and anything else that is nonconstructive.

We're working as hard as we can on this issue, but it is complicated. I'll provide updates as I have them.

We're going to do some database work later today to push some fixes for this. I'm going to be asking you guys if any changes to your accounts worked after the fixes are pushed.

I'll post back here when we're ready.

We're debugging this right now. We just verified that brand new US, EU, and other regions can log into the Beta. This gave us a lot of info as to why you guys can't log in.

I'll keep you posted.

03/09/2012 04:04 PMPosted by D3BETA

Vasadan, does this mean that it's fixed and it's working for some players that had the problem?

It's fixed for anyone who made a Beta account recently. If you made a Beta account a few weeks ago, it's broken. This is what we're working on.

We're pushing a fix right now. Please check back in a few hours.

Hey guys,

So as most of you know by now, we deployed a fix to our database that fixed this problem for just about everyone.

Since there are many other reasons why someone can not log into the Beta (wrong password, servers are down, bugs, etc) I am going to lock this thread. We are getting a lot of "still broken" posts they may not be about this specific issue.

If you still have issues logging into the game, I ask that you please make new posts as this major database issue should be resolved now.