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Multiplayer issues

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Ryanthepyro
#1 - June 24, 2017, 9:45 a.m.
Blizzard Post
I have been trying to play with 2 other people today 6/23/17 and one person always disconects after a few minutes of gameplay. We have all hard reset and we all have our nat type open. I was wondering if anyone else was having the same issue and if they were able to fix it. I dont want to reinstall the game but that may not fix it.
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Tyvalir
Community Manager
#13 - June 27, 2017, 1:50 a.m.
Blizzard Post
Hey all, just wanted to let you know that we've been getting reports on this. We're aware of what's causing it and are working on a fix, although we don't have an ETA to share just yet for when it will go out.

As a side note, this should only be occurring on console for characters who rolled over from Season 10, and only prevents playing with other characters remotely. Local co-op should work, as should playing non-Season 10 characters remotely.

Hope that helps - sorry this is occurring, and thanks so much for your patience while we work to resolve this!