How to reset quests?

02/28/2014 10:06 AMPosted by Kurnis

It's weird because only one of my characters has the button. The others, who have also completed the entire campaign do NOT have the button. It's simply not there. Anyone know why?

In order to unlock the "Reset Quest" button, your character will need to have completed every single quest in the game, including all the individual checkpoints (or steps) within those quests. Just because you've killed Diablo, that doesn't mean your character has necessarily completed every single quest in the game.

We know it's very confusing right now to tell which quest or quest step you're missing, so we're looking into ways to address that and make it more obvious for players to see exactly what they still need to complete in order to unlock the "Reset Quest" option on each of their characters.

That kind of change isn't something we can hotfix in, but instead would require a client-side patch. It is absolutely on our radar, though, and something we want to fix.

02/28/2014 10:03 AMPosted by Tricsun

What i want to know is, why bother? Serious question. I mean, pre-60, it seems like you can get the "guarantee" legendary drop again from bosses, but at 60, what's the point in doing it, other than to torture yourself in having to slog through the whole campaign again? It says increased rewards, but anyone know what exactly that is?

When we decided to remove the old tiered progression system (Normal → Nightmare → Hell → Inferno), we knew we would be taking away the repeat story experience. We also knew that there are players out there who enjoyed that experience of getting to play through the story linearly as well as repetitively.

This is where the "Reset Quest" option comes in. We wanted to give players a way to repeat the story and still feel like they were getting a bonus for doing so. For those who don't know, whenever you use "Reset Quest," not only does your quest progression reset, but the gold and EXP rewards also reset. This gives players the opportunity to earn those higher "first time quest complete" reward values again, but it's at the cost of needing to replay the whole story -- which, hey, some players really enjoy.

That said, we know that it's a little too easy right now for players to click the "Reset Quest" button and accidentally reset their story progression without actually a) meaning to and b) knowing entirely what they're getting into. So, we're going to add some additional functionality that will both better clarify what "Reset Quest" does and what rewards come with it, as well make it a little more difficult for those accidental resets to happen.

02/28/2014 10:09 AMPosted by TEHvomit

It only guarantees a leg drop on the first time you kill a particular boss. The reset button will not get you guaranteed legs from bosses after the first kill no matter what level you are.

Slightly off-topic, but Grimiku recently clarified how first-time boss kills and Legendary items work here (if you're curious): http://us.battle.net/d3/en/forum/topic/11909940878?page=2#21