Blue Tracker

GTS250 is not supported?

Aling

#1 - Jan. 22, 2012, 4:42 a.m.

I'm not sure if this is a bug.

But I was able to run the game yesterday and today when I try to enter the game, an error msg window pops out saying "we have detected that your video card is not supported".

My graphic card is GTS250 and I find it is among the "Diablo3 supported card list". What's going on?

Vasadan

Quality Assurance

#2 - Jan. 23, 2012, 6:58 p.m.

Hi Aling,

You are correct, this is a bug with our Launcher. For some reason, the Launcher thinks that up-to-date drivers, good video cards, and i7s are below minimum spec/not supported. This will not be fixed with the upcoming Beta 10 update, but will be fixed in the near future with a separate tools update.

The current work around is to just press ESC when that message pops up. It should let you play then.

Let me know if that helps! :)