error_5012 and other adding friend issues.

#1 - Feb. 27, 2012, 2:21 a.m.
Blizzard Post
I am still receiving the error_5012 (1 month and counting) when I try to add friends by their email addresses. When I try to add them by their battle tag instead, it acts like the request goes through but they still are not added to the friend list. It sends the friend request to the other user, but once they click the green check, the check disappears and I am still unadded to their friend list as well.

I know other people are experiencing the Error_5012 issue, but is anyone also experiencing the battle tag adding issue?


Edit: When a friend tries to add me, I do not receive the request at all. I've tried logging out and logging back in, but this does not fix it either.
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Quality Assurance
#2 - Feb. 27, 2012, 10:47 p.m.
Blizzard Post
Hey airythia,

I was unable to reproduce this, so I'm going to need some logs. Could you please do the following for me?

1. Launch D3 Beta.
2. Reproduce this bug.
3. As soon as you get the error, exit the Beta.
4. Go to the main folder where you installed D3 Beta.
5. Open the Release folder.
6. Copy the D3Debug.txt file to your desktop.
7. Open the file in Notepad and edit out your e-mail address.
8. Upload the edited file to pastebin.com
9. Link the file back here.

Thank you!
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Quality Assurance
#13 - April 13, 2012, 4:34 a.m.
Blizzard Post
Please make new threads for this issue, as this issue is from February.